Introducing ourselves
We start by getting to know you and your specific needs. This involves taking various measurements of you, whilst also asking you some basic questions about your general mobility.
Conducting a survey
We then conduct a survey, which along with information we gather from our initial conversation, helps us determine if you require a straight or curved Stairlift.
Creating a drawing
Straight stairlifts only require simple hand-drawn sketches, whereas curved stairlifts will require digital surveys, which accurately map out the perfect solution just for your home and physical requirements.
Putting together a quote
After the visit, we’ll provide you with a quotation, complete with the stairlift specification relating to our proposed solution. This can be done in your home or we can send information from our office.
Answering any queries
We’re happy to answer any questions once you’ve received the quotation, and even offer courtesy calls to ensure you have all the information you need.
meet our expert surveyors
Why book a home visit with EMS?
Why book a home visit with EMS?
We make sure customers select the correct stairlift that not only fits with their home, but also meets very specific needs in terms of comfort and safety. These are long-term purchases, so we draw upon years of proven experience to ensure you find the perfect stairlift solution first time!
Great lengths are taken by each team member to ensure you’re given all the information you need at every stage. We’ll also demonstrate how the rail design and chair works, before answering any other technical questions you may have in regards to our proposal.
To book one of our stairlift surveyors, click the link below or call us today on 0800 1971021
