Home2024-06-11T08:57:18+01:00

award-winning stairlift experts

Helping you regain independence in the home you love

Regain total freedom in your home with the help of EMS, your independent supplier of stairlifts, home lifts & ramps. We are your trusted local experts with over 35 years of experience and the largest stairlift showroom in the UK, where you can try before you buy.

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Genuine 24/7/365 days breakdown support

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Fast delivery & expert stairlift fitting

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Trusted by hundreds of local authorities

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Disability VAT exemption available

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Which? Trusted Traders & 35 year history

Stairlifts main stairlift

Stairlifts

Discover how our stairlifts can improve your mobility and provide you with independence. Whether you have straight, curved, or narrow staircases, EMS offers the ideal stairlift solution tailored to your needs.

Lifts main stairlift

Mobility Lifts

Explore how our lifts can enhance your mobility and offer you greater independence. No matter your specific needs or your living space’s layout, we have a lift that will seamlessly integrate with your home.

Ramps main stairlift

Ramps

Discover the benefits of our ramps and how they can improve your accessibility. Steps, thresholds, uneven surfaces, and various steps can be easily navigated with our ramps.

established for over 35 years

Independent stairlift suppliers

Independent stairlift suppliers

EMS Lifts has been a trusted and experienced provider of home mobility solutions since the 1980s, helping people regain their independence and improve their quality of life. As an independent supplier, we can offer unbiased advice on a range of solutions. Our independence is our strength, allowing us to select the best products across various brands, ensuring that our recommendations are tailored to your specific needs and interests.

By taking the time to understand your unique needs, we can recommend the perfect solution for your home, budget, and lifestyle. Our product range includes stairlifts, home elevators, and various accessibility aids from reputable manufacturers, enabling us to find the right fit for your challenges.

We offer full support throughout the process, from our initial conversation to installation and beyond, to make sure you are comfortable with your chosen equipment. With EMS Lifts, you gain not just a provider but a dedicated partner in enhancing your home’s accessibility and your independence.

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unbeatable service

Local stairlift installers & engineers

Local stairlift installers & engineers

Our local focus is at the heart of what makes EMS Lifts stand out. With a dedicated team of installers and engineers positioned across the region, we ensure that expert help is always within reach. This local presence allows us to provide not just swift, but also highly personalised service, making us a readily accessible partner in maintaining your mobility solutions. Our commitment to local accessibility means that we’re not just a service provider; we’re part of your community, understanding your environment and specific needs.

Our 24/7 availability ensures a same-day response to emergency breakdowns, a testament to our dedication to reliability and customer care. This approach minimises downtime, ensuring that your mobility aids are always operational when you most need them. With EMS Lifts, you’re choosing a service that’s not only expert and reliable but also deeply integrated within your local area, offering a level of support and understanding that only a local provider can.

try before you buy

Largest showroom in the UK

Largest showroom in the UK

Discover our products up close in our state-of-the-art showroom in Baldock, Hertfordshire, home to the UK’s largest stairlift and mobility equipment display. This allows you to try and test various solutions before making a decision, ensuring you find the perfect fit for your needs. Our commitment to personalised service is reflected in every visit and demonstration, aiming to make your experience seamless. At EMS Lifts, you get the best of both worlds: the accessibility of local service and the reliability of national expertise. Our showroom exemplifies our dedication to meeting your needs with a hands-on approach, ensuring you’re supported every step of the way.

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Unbeatable customer service

At EMS Lifts, we promise exceptional customer service and expert advice to simplify your purchase of stairlifts or lifting equipment. Our unbiased advisors provide guidance on a wide range of products to help you make an informed decision.

Our commitment to unparalleled customer service includes round-the-clock coverage 365 days a year with same-day emergency response times, and highly skilled engineers available 24/7 to provide impeccable service to satisfied private customers and organisations. 

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The EMS Promise

At EMS Lifts, we promise exceptional customer service and expert advice to simplify your purchase of stairlifts or lifting equipment. Our unbiased advisors provide guidance on a wide range of products to help you make an informed decision.

Our commitment to unparalleled customer service includes round-the-clock coverage 365 days a year with same-day emergency response times, and highly skilled engineers available 24/7 to provide impeccable service to satisfied private customers and organisations. 

Our Top FAQs

Explore our FAQ section for swift answers to your stairlift and mobility solution questions, helping you make informed decisions with ease.

What considerations are important when choosing a stairlift?2023-08-21T13:21:31+01:00

Several factors should be considered, including the user’s mobility level, the type of staircase (straight or curved), the user’s weight, and personal preferences like seat size and features. At EMS Lifts Ltd, we provide a comprehensive home visit to assess your needs and help you choose the right stairlift.

What are the costs for servicing a stairlift?2023-10-27T13:32:25+01:00

The cost of servicing a stairlift can vary depending on the model and the nature of the service required. We can provide a detailed quote after an initial assessment. Our aim is to ensure your stairlift continues to operate safely and effectively. For that extra peace of mind, we have some fantastic Care Cover Packages that are inclusive of servicing, breakdowns, and 24 / 7 call-outs.

Can my stairlift be removed and re-installed for a home improvement project?2023-08-21T13:23:29+01:00

Yes, at EMS Lifts Ltd we can assist with the removal and later re-installation of your stairlift if you’re planning a home improvement project. It’s important to have trained technicians handle this process to ensure the stairlift’s integrity and safety.

How long does it take to install a stairlift?2023-08-21T13:23:34+01:00

The installation of a stairlift typically takes a few hours. However, the installation time may vary depending on the complexity of your staircase and the type of stairlift you choose.

How much do stairlifts cost?2023-08-21T13:23:41+01:00

The cost of a stairlift can vary, primarily depending on whether your staircase is straight or curved, as well as the specific model chosen. We provide a free, no-obligation home visit where we assess your staircase and discuss the best stairlift options to fit your needs and budget.

How do I know if a stairlift will fit on my staircase?2023-08-21T13:23:46+01:00

A stairlift specialist can visit your home to assess your staircase and determine whether a stairlift will fit. They can also provide advice on the type of stairlift that will work best for your needs.

Want to explore our Stairlift range?

Want to explore our Stairlift range?

“I just want to thank you so much for all your help, advice and guidance in arranging for us to have a stairlift installed. I cannot begin to tell you what a difference this has made to our lives.”

“I just want to thank you so much for all your help, advice and guidance in arranging for us to have a stairlift installed. I cannot begin to tell you what a difference this has made to our lives.”

FSB 5593 Awards Winners Digital Badge2 stairlift

FSB East of England Family Business Award 2024

Best Stairlift Installation Company 2023

Best Stairlift Installation Company 2023

Award Best Stairlift Installation Maintenance Company 2023

Best Stairlift Installation & Maintenance Company 2023

Mobility Equipment Supplier of the Year 2022

Mobility Equipment Supplier of the Year 2022

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