stairlift & mobility equipment experts
Providing Freedom in Mobility
Regain total freedom in your home with the help of EMS, your independent supplier of stairlifts, home lifts & ramps. We are your trusted local experts with over 35 years of experience and the largest stairlift showroom in the UK, where you can try before you buy.
Meet our mobility experts
Why Visit Our Showroom?
Why Visit Our Showroom?
Experience our products firsthand in our state-of-the-art showroom in Baldock, Hertfordshire, home to the UK’s largest display of stairlifts and mobility equipment. Here, you can try and test a wide range of solutions to find the perfect fit for your needs. Every visit and demonstration is designed to make your experience seamless and personal.
At EMS Lifts, we blend local accessibility with national expertise. Our showroom is a testament to our commitment to hands-on service, ensuring you’re supported at every step of the journey.
independent suppliers
More Choice, Unbiased Advice
More Choice, Unbiased Advice
As an independent mobility company, we’re free to offer you the best solution, not just one brand. After your FREE home survey, we’ll provide a recommendation that’s tailored to your home and budget.
Choose from a vast selection of new and reconditioned mobility equipment from top UK manufacturers, ensuring you get the perfect fit for your needs.
Speak to our friendly team
Get in touch to arrange a home survey and we’ll provide your FREE no obligation quotation
24/7 breakdown support
Local Service
Local Service
At EMS Lifts, our strong local presence sets us apart. With a team of installers and engineers based throughout the region, expert help is always close by, ensuring you receive swift, personalised service tailored to your needs. We’re not just a service provider—we’re your neighbours, familiar with your environment and committed to maintaining your mobility solutions.
Our 24/7 availability guarantees a same-day response to emergency breakdowns, minimising downtime and keeping your mobility aids fully operational. By choosing EMS Lifts, you’re opting for expert, reliable service deeply rooted in your local area.
The Power of a Solution
Watch the story of a local customer who needed a stairlift for her husband to ensure they could remain in their home. They chose EMS Lifts to install the Flow X and have been thrilled with the smooth and efficient installation process.
35 years experience
Outstanding Customer Service
Outstanding Customer Service
At EMS Lifts, we’re committed to making your stairlift or lifting equipment purchase as simple as possible. Our expert advisors offer unbiased guidance on a wide range of products, helping you make the right choice with confidence.
Our dedication to exceptional customer service means you’re covered 24/7, 365 days a year. With same-day emergency response and highly skilled engineers always on call, we deliver impeccable service to both private customers and organisations alike.
Get a free personalised quote
Get in touch to arrange a home survey and we’ll provide your FREE no obligation quotation
Explore our FAQ section for swift answers to your stairlift and mobility solution questions, helping you make informed decisions with ease.
Stairlift costs vary depending on type and features. Typical starting prices are:
- Straight stairlift: From around £2,000.
- Curved stairlift: From around £4,500.
Additional costs may apply for custom rails, powered options, or extended warranties. EMS Lifts provides free home assessments and tailored quotes to give an accurate cost based on your property and needs.
- Straight stairlift: Typically 2–3 hours.
- Curved stairlift: Usually 4–6 hours due to custom rail design.
EMS Lifts also offers same-day installation on selected straight models, minimising disruption and providing fast access when needed.
In some cases, yes. You may be eligible for financial assistance through a Disabled Facilities Grant (DFG) provided by your local council.
- Eligibility: Based on need and sometimes means-tested.
- Coverage: May pay for part or all of a stairlift installation.
- Application: Involves a home assessment arranged through the local authority.
EMS Lifts can support customers in applying for grants and provide the necessary documentation.
The “best” stairlift company depends on personal needs, but EMS Lifts is a trusted UK provider known for:
- High-quality straight and curved stairlifts.
- Expert installation and aftercare.
- Clear pricing and transparent advice.
- Carbon-neutral, family-run operations.
Customer satisfaction, fast response times, and tailored solutions make EMS Lifts one of the UK’s leading stairlift companies.
Important factors include:
- Staircase layout – straight or curved.
- Mobility needs – seated or standing models.
- Weight capacity – ensuring safe use.
- Seat design – size, upholstery, and comfort features.
- Additional features – powered swivel seat, folding footplate, or remote controls.
EMS Lifts provides free home surveys to assess needs and recommend suitable options.
The cost of servicing varies depending on the stairlift model and the level of service required. EMS Lifts provides tailored quotes following an assessment.
Service plans may include:
- Annual servicing.
- Priority breakdown response.
- Parts and labour cover.
- 24/7 call-out support.
This offers predictable costs and peace of mind that your stairlift is kept in safe working order.
Yes. EMS Lifts can safely remove and re-install stairlifts during home renovation or building projects. Professional removal is important to:
- Protect the rail and drive system from damage.
- Ensure correct reinstallation.
- Maintain warranty coverage.
Most removals and reinstalls can be completed within a few hours.
A stairlift specialist can carry out a home survey to assess whether your staircase is suitable. Key factors include:
- Staircase type – straight, curved, or spiral.
- Width of the stairs – slimline models are available for narrow staircases.
- Headroom clearance – ensuring safe entry and exit.
- Landing space – enough room at the top and bottom for safe transfer.
Most modern stairlifts can be adapted to fit a wide range of staircase designs.
Latest Customer Images
Latest Customer Images
SME of the Year 2025
Sustainability Award Gold Winner 2025
FSB East of England Family Business Award 2024
Best Stairlift Installation Company 2023
Best Stairlift Installation & Maintenance Company 2023
