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stairlift & mobility equipment experts

Providing Freedom in Mobility

Regain total freedom in your home with the help of EMS, your independent supplier of stairlifts, home lifts & ramps. We are your trusted local experts with over 35 years of experience and the largest stairlift showroom in the UK, where you can try before you buy.

  • 24/7 breakdown support

  • Established in 1988

  • 5-star rated

  • Which? Trusted Traders

Stairlifts main stairlift

Stairlifts

Whether you have straight, curved, or narrow stairs, we’ll find you a stairlift solution.

Lifts main stairlift

Lifts

No matter your specific needs, we have a lift that will seamlessly integrate with your home.

Ramps main stairlift

Ramps

Steps, thresholds, uneven surfaces, and various steps can be easily navigated with our ramps.

try before you buy

Visit the UK’s Largest Stairlift Showroom

Visit the UK’s Largest Stairlift Showroom

Test, try and explore our range of stairlifts – all under one roof in Baldock, Hertfordshire.

Meet our mobility experts

Why Visit Our Showroom?

Why Visit Our Showroom?

Experience our products firsthand in our state-of-the-art showroom in Baldock, Hertfordshire, home to the UK’s largest display of stairlifts and mobility equipment. Here, you can try and test a wide range of solutions to find the perfect fit for your needs. Every visit and demonstration is designed to make your experience seamless and personal.

At EMS Lifts, we blend local accessibility with national expertise. Our showroom is a testament to our commitment to hands-on service, ensuring you’re supported at every step of the journey.

stairlift

independent suppliers

More Choice, Unbiased Advice

More Choice, Unbiased Advice

As an independent mobility company, we’re free to offer you the best solution, not just one brand. After your FREE home survey, we’ll provide a recommendation that’s tailored to your home and budget.

Choose from a vast selection of new and reconditioned mobility equipment from top UK manufacturers, ensuring you get the perfect fit for your needs.

Speak to our friendly team

Get in touch to arrange a home survey and we’ll provide your FREE no obligation quotation

24/7 breakdown support

Local Service

Local Service

At EMS Lifts, our strong local presence sets us apart. With a team of installers and engineers based throughout the region, expert help is always close by, ensuring you receive swift, personalised service tailored to your needs. We’re not just a service provider—we’re your neighbours, familiar with your environment and committed to maintaining your mobility solutions.

Our 24/7 availability guarantees a same-day response to emergency breakdowns, minimising downtime and keeping your mobility aids fully operational. By choosing EMS Lifts, you’re opting for expert, reliable service deeply rooted in your local area.

stairlift

The Power of a Solution

Watch the story of a local customer who needed a stairlift for her husband to ensure they could remain in their home. They chose EMS Lifts to install the Flow X and have been thrilled with the smooth and efficient installation process.

See more reviews from happy customers

35 years experience

Outstanding Customer Service

Outstanding Customer Service

At EMS Lifts, we’re committed to making your stairlift or lifting equipment purchase as simple as possible. Our expert advisors offer unbiased guidance on a wide range of products, helping you make the right choice with confidence.

Our dedication to exceptional customer service means you’re covered 24/7, 365 days a year. With same-day emergency response and highly skilled engineers always on call, we deliver impeccable service to both private customers and organisations alike.

stairlift

Get a free personalised quote

Get in touch to arrange a home survey and we’ll provide your FREE no obligation quotation

Our Expert Advice

Explore our FAQ section for swift answers to your stairlift and mobility solution questions, helping you make informed decisions with ease.

How much does a stairlift cost in the UK?2025-10-10T09:39:55+01:00

Stairlift costs vary depending on type and features. Typical starting prices are:

  • Straight stairlift: From around £2,000.
  • Curved stairlift: From around £4,500. 

Additional costs may apply for custom rails, powered options, or extended warranties. EMS Lifts provides free home assessments and tailored quotes to give an accurate cost based on your property and needs.

How long does it take to install a stairlift?2025-10-10T09:34:02+01:00
  • Straight stairlift: Typically 2–3 hours.
  • Curved stairlift: Usually 4–6 hours due to custom rail design.

EMS Lifts also offers same-day installation on selected straight models, minimising disruption and providing fast access when needed.

Can I get a stairlift for free in the UK?2025-10-10T09:33:48+01:00

In some cases, yes. You may be eligible for financial assistance through a Disabled Facilities Grant (DFG) provided by your local council.

  • Eligibility: Based on need and sometimes means-tested.
  • Coverage: May pay for part or all of a stairlift installation.
  • Application: Involves a home assessment arranged through the local authority.

EMS Lifts can support customers in applying for grants and provide the necessary documentation.

Who is the best stairlift company in the UK?2025-10-10T09:33:34+01:00

The “best” stairlift company depends on personal needs, but EMS Lifts is a trusted UK provider known for:

  • High-quality straight and curved stairlifts.
  • Expert installation and aftercare.
  • Clear pricing and transparent advice.
  • Carbon-neutral, family-run operations.

Customer satisfaction, fast response times, and tailored solutions make EMS Lifts one of the UK’s leading stairlift companies.

What considerations are important when choosing a stairlift?2025-10-10T09:32:34+01:00

Important factors include:

  • Staircase layout – straight or curved.
  • Mobility needs – seated or standing models.
  • Weight capacity – ensuring safe use.
  • Seat design – size, upholstery, and comfort features.
  • Additional features – powered swivel seat, folding footplate, or remote controls.

EMS Lifts provides free home surveys to assess needs and recommend suitable options.

What are the costs for servicing a stairlift?2025-10-10T09:31:59+01:00

The cost of servicing varies depending on the stairlift model and the level of service required. EMS Lifts provides tailored quotes following an assessment.

Service plans may include:

  • Annual servicing.
  • Priority breakdown response.
  • Parts and labour cover.
  • 24/7 call-out support.

This offers predictable costs and peace of mind that your stairlift is kept in safe working order.

Can my stairlift be removed and re-installed for a home improvement project?2025-10-10T09:31:42+01:00

Yes. EMS Lifts can safely remove and re-install stairlifts during home renovation or building projects. Professional removal is important to:

  • Protect the rail and drive system from damage.
  • Ensure correct reinstallation.
  • Maintain warranty coverage.

Most removals and reinstalls can be completed within a few hours.

How do I know if a stairlift will fit on my staircase?2025-10-10T09:30:31+01:00

A stairlift specialist can carry out a home survey to assess whether your staircase is suitable. Key factors include:

  • Staircase type – straight, curved, or spiral.
  • Width of the stairs – slimline models are available for narrow staircases.
  • Headroom clearance – ensuring safe entry and exit.
  • Landing space – enough room at the top and bottom for safe transfer.

Most modern stairlifts can be adapted to fit a wide range of staircase designs.

Latest Customer Images

Latest Customer Images

Great British Business Awards SME of the Year 2025

SME of the Year 2025

Gold Winner STOREX Self Storage Sustainability Award category.

Sustainability Award Gold Winner 2025

FSB 5593 Awards Winners Digital Badge2 stairlift

FSB East of England Family Business Award 2024

Best Stairlift Installation Company 2023

Best Stairlift Installation Company 2023

Award Best Stairlift Installation Maintenance Company 2023

Best Stairlift Installation & Maintenance Company 2023

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