Your guide to
Reconditioned Stairlifts
At EMS, we take pride in offering high-quality, approved used stairlifts. We are committed to sustainability, which is why we have a comprehensive stairlift recycling policy that allows us to reuse equipment whenever possible. If a reconditioned stairlift is available for your purchase, we will inform you accordingly.
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approved used stairlifts
Interested in a Reconditioned Stairlift?
Interested in an Reconditioned Stairlift?
Our guarantee
When you purchase an approved used Stairlift from EMS are can be sure that:
- The Stairlift was installed by EMS in the first instance.
- The Stairlift has only ever been sighted in one previous property.
- The Stairlift is under 3 years old.
- The Stairlift has always been serviced and maintained by EMS.
- The Stairlift is in good condition, with a reliable service history.
- The Stairlift is backed up by an EMS Platinum Warranty for the first year
The Benefits
The benefits of installing an EMS reconditioned Stairlift are as follows:
- Significant savings when compared to purchasing a new Stairlift.
- Can often be installed quicker.
- Environmentally friendly, reducing your carbon footprint.
- Fully serviced and inspected prior to installation.
It’s important to understand that not all Stairlift providers who sell and install reconditioned equipment carries out the same rigorous checks that EMS do.
helpful advice
Essential Tips for Buying a Reconditioned Stairlift
Essential Tips for Buying a Reconditioned Stairlift
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Get in touch to arrange a home survey and we’ll provide your FREE no obligation quotation
Most Commonly Asked Questions
Most Commonly Asked Questions
Every reconditioned unit undergoes a full refurbishment and safety verification before installation.
What this includes:
- Multi-point inspection of the carriage, motor/drive, gearbox and electronics
- Replacement of wear items as needed (e.g., batteries, rollers, brushes, covers)
- Battery performance and charging tests
- Safety system checks (obstacle sensors, seatbelt isolation if fitted, emergency stop)
- Rail made to fit your staircase (reconfigured or made-to-measure) and alignment checks
Bench and on-site ride testing prior to handover
You also receive clear documentation of the work completed and the model/serial details for future service.
The same aftercare as new installs.
- Warranty on the refurbished equipment (with options to extend)
- Annual servicing with priority breakdown response
- 24/7 emergency support and access to parts
- Service plans to keep running costs predictable
Our goal is long-term reliability, not just a low upfront price.
Yes—full handover and training are included.
- Step-by-step demonstration of safe operation
- How to use armrest controls and call/send remotes
- How to park/charge and fold seat, arms and footplate
- Safety do’s and don’ts, plus contact details for support
A printed or digital user guide is provided, and we can show a carer or family member as well.
Survey first; custom fit next; minimal disruption on the day.
- Home survey to measure the stairs, landings and socket/charging positions
- Rail prepared to your staircase (typically made-to-measure; the refurbished carriage is set up and tested on it)
- On-site install and alignment, electrical checks and full safety testing
Most installations are completed in a few hours, followed by the user handover.
Yes—when professionally refurbished and properly serviced.
- Same core safety features and battery-powered drive as new equivalents
- Performance and safety tested before installation
- Warranty and service support available from EMS Lifts
A reconditioned stairlift can deliver excellent value while meeting daily mobility needs.
