with you every step of the way

Our commitment to exceptional service goes beyond installation, as we pride ourselves on industry-leading 24/7, 365 days-a-year service and aftercare. This includes a fast, full turnkey operation that minimises disruption and ensures quick installation. Our same-day response to any emergency breakdown situation is appreciated by local authorities, housing associations, national charities, and thousands of very satisfied private customers.

Our highly skilled and trained engineers provide impeccable service, making us a stand-out choice in the industry. It’s no surprise that our service is widely recognised and trusted by many local authorities, housing associations, national charities, and private customers alike.

reducing our carbon footprint

EMS is committed to sustainable business practices, including minimising CO2 emissions, waste, energy usage, and wood and paper management. We actively seek new ideas for environmental initiatives and encourage staff participation. 

Our investment in Job Management Software, our end-to-end job scheduling system, has significantly reduced our carbon footprint by creating optimal routes for our vehicles. We use hybrid vehicles, consolidate deliveries, and encourage public transport use. Our office buildings are energy-efficient, and we are paperless for job reporting. 

We can also arrange for virtual showroom visits to help save on miles and CO2 emissions, it’s also a great option for customers who struggle with mobility but would still like the showroom experience.