What happens if there is a breakdown or technical issue with the stairlift?

EMS Lifts provides 24/7 support for rental customers.

  • Priority engineer call-outs for faults and breakdowns
  • Phone triage to resolve simple issues quickly
  • Parts and labour included when the fault is covered by your rental agreement
  • Replacement unit supplied if necessary (subject to availability)
By

  • 24/7 breakdown support

  • Established in 1988

  • 5-star rated

  • Which? Trusted Traders

Stairlifts main

Stairlifts

Whether you have straight, curved, or narrow stairs, we’ll find you a stairlift solution.

Lifts main

Lifts

No matter your specific needs, we have a lift that will seamlessly integrate with your home.

Ramps main

Ramps

Steps, thresholds, uneven surfaces, and various steps can be easily navigated with our ramps.

try before you buy

Visit the UK’s Largest Stairlift Showroom

Visit the UK’s Largest Stairlift Showroom

Test, try and explore our range of stairlifts – all under one roof in Baldock, Hertfordshire.

Meet our mobility experts

Why Visit Our Showroom?

Why Visit Our Showroom?

Experience our products firsthand in our state-of-the-art showroom in Baldock, Hertfordshire, home to the UK’s largest display of stairlifts and mobility equipment. Here, you can try and test a wide range of solutions to find the perfect fit for your needs. Every visit and demonstration is designed to make your experience seamless and personal.

At EMS Lifts, we blend local accessibility with national expertise. Our showroom is a testament to our commitment to hands-on service, ensuring you’re supported at every step of the journey.